What's our shipping policy?

At Twin Palms Golf, we strive to provide our customers with the best possible shopping experience, including our shipping policies. Here is an overview of our shipping policies to help you understand what to expect when you make a purchase with us.

Processing and Shipping Time: After you place an order with us, we estimate that it will take 5-10 business days to process and ship your order. However, please note that during busy seasons or holidays, processing times may be longer. We will keep you updated on any delays and do our best to ensure that your order is shipped as quickly as possible.

Shipping Options: We offer a flat rate shipping option for all orders, and our shipping carrier is USPS, which typically takes 3-5 business days for delivery. If you need your order faster, expedited shipping options are available for an additional cost. The rates for expedited shipping will vary based on the weight of the items in your order and the shipping destination. You can see the rates for expedited shipping options at checkout.

Shipping Rates: Our flat rate shipping option costs $10.00 per order, regardless of the order size. If you choose an expedited shipping option, the rate will vary based on the weight of the items in your order and the shipping destination. The rate for expedited shipping will be calculated and displayed at checkout, so you can see the total cost of your order before you complete your purchase.

International Shipping: We currently offer international shipping to select countries. Please note that international shipping rates and delivery times may vary and are subject to customs clearance in your country. If you are an international customer, you can see the rates for shipping to your country at checkout.

Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by logging into your account or by clicking on the tracking number in the confirmation email. This will allow you to see where your order is in transit and when you can expect it to arrive.

Shipping Delays: While we make every effort to ensure that your order is delivered on time, shipping delays may occur due to unforeseen circumstances such as weather conditions or carrier delays. We are not responsible for any shipping delays beyond our control. If you experience a shipping delay, please contact us and we will do our best to help you.

Shipping Address: Please make sure that your shipping address is correct and complete. We are not responsible for any delays or lost packages due to incorrect or incomplete shipping information. If you need to change your shipping address, please contact us as soon as possible to ensure that your order is delivered to the correct address.

If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. Our customer service team is here to help you and ensure that you have a great shopping experience with Twin Palms Golf. Thank you for your business!